We know in Notino that you can change your mind, then most items (excluding cosmetics items and items from special offers and sales) can be returned within a 90 days period, which starts from the day after you receive your order. You´ll need to write us regarding any returns/cancellations.
* Non-refundable items due to health and hygiene purposes - Skin Care products, body care products, makeup and other cosmetics.
* We do not allow exchanges or refunds for any products which you have an allergic reaction too.
Your money will be refunded within 14 business days after we receive your package. Shipping costs are paid by the customer. Returned items need to be in its original packaging and must be unused. In case the returned item is open and used, we may charge a restocking fee.
Need to tell us something? We want to know what you think. Use the contact form below or feel free to contact us at anytime.